CONTACT
Contact us
Do you have questions about your order, delivery, Prescription choosing contact lenses? Our customer service team is here to help you.
Customer Service
GR8Style.dk
Bådvej, 5240 Odense NE
Denmark
Email: [email protected]
WhatsApp: +45 71 47 38 15
Chat only
CVR: 17889575
Support Hours
Monday – Friday
12:00 PM – 2:00 PM
We offer support via email and WhatsApp. Phone support is not available at this time.
We strive to respond to all inquiries within 24 hours on weekdays.
Important Information
If you wish to return an item or file a complaint, please contact us via email. We do not handle such inquiries via Instagram, Facebook, or the comments section.
We do not currently have a physical store. All purchases are made exclusively online through our webshop.
If you haven't received a reply from us, we recommend that you check your spam/junk mail folder and add [email protected] to your contacts.
Frequently Asked Questions
Where is my package?
Delivery times depend on the shipping method you selected at checkout. Free shipping may take 5–7 business days. Express or paid shipping is processed and prioritized more quickly.
I haven't received an order confirmation
Please check your spam or junk mail folder first. Outlook, in particular, sometimes puts automated emails in the spam folder.
Why haven't I received the tracking information yet?
With free shipping, it may take 1–2 business days for the tracking number to become active. Express and paid shipments are given priority at the distribution center.
Can I buy or pick up items at that address?
No. GR8Style is exclusively an online store. Therefore, it is not possible to purchase, pick up, or return items in person at the store location.
How do I contact you regarding a return or complaint?
For returns, complaints, or defective products, please contact us by email at [email protected]. We do not handle these inquiries via Instagram, Facebook, or comments.
How quickly do you respond?
We strive to respond to all inquiries within 24 hours on weekdays.
