To make a purchase from us, you need to follow these steps:

1. Find the item(s) you want and add them to your shopping cart.
2. Proceed to checkout.
3. Enter your personal information.
4. Select your shipping and payment method.
5. Please approve our terms and conditions and privacy policy.
6. Check that all the information is correct, and confirm the purchase.

No, unfortunately we don't have a physical store yet. All sales take place online through our webshop.

First, check your spam or junk mail folder. If you still can't find your order confirmation, please contact us at [email protected].

Yes, when used correctly. We always recommend that you follow the product instructions, use the correct lens solution, and store your lenses hygienically.

Contact lenses should not be shared with others, and you should always wash your hands before handling them.

Yes, many of our Coloured lenses designed to provide a visible color change in both dark and light eyes.

However, the result depends on your natural eye color, the color you choose, and the lens design.

Yes, many of our models are available both with Prescription without Prescription. You can view the available prescriptions for each product.

The shelf life depends on the specific type of lens and the manufacturer. Many lenses can last a long time after opening if they are stored properly in a sealed lens case and the lens solution is changed regularly.

We always recommend that you follow the specific instructions on the product for optimal safety, comfort, and hygiene.

It depends on your natural eye color, the lens you choose, and the look you want.

Today, Coloured lenses are Coloured lenses used as part of a beauty look—just like makeup. When the color matches your skin tone, hairstyle, and outfit, the result is typically more harmonious and elegant.

No, we do not recommend sleeping in Coloured lenses unless otherwise specified by the manufacturer.

We usually ship within 1–2 business days. Delivery times depend on the destination and the shipping method selected.

Yes, if you place your order before our daily cutoff time, many orders can be delivered the next business day in Denmark. Check the current cutoff time at the top of the store.

Yes, we ship to many countries. Shipping rates and delivery times are displayed at checkout.

For hygiene reasons, opened contact lens packaging cannot be returned. Unopened products may be returned in accordance with our return policy.

Contact lenses are hygiene products. For safety and health reasons, we cannot accept returns of opened packages.

We conduct thorough quality checks on orders before shipment and document selected orders with photographic verification as part of our quality assurance process. The sterile blister pack or vial remains unopened, of course.

Defective lenses are rare, but if you should unexpectedly encounter a defect, please contact us as soon as possible at [email protected] with photos/video and a description of the problem.

All complaints are reviewed on a case-by-case basis, and we will, of course, assist you in cases of verifiable product defects.

Example of internal quality control before shipment. The image is for illustrative purposes only.

If you have received the wrong product, please contact us at [email protected].

Please be sure to include the product name, order number, and a brief description of the issue.

If you wish to return a product, please fill out our return form and send it along with the item and a copy of the invoice, if you have one.

If you paid by bank transfer or received the product as a gift, please be sure to provide your registration number and account number. Otherwise, we will generally refund the amount to the payment card used for the purchase.