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FAQs

FAQ

Here you'll find answers to the most frequently asked questions about ordering, delivery, returns, and products at GR8Style.

To make a purchase from us, you need to follow these steps:

  1. Find the item(s) you want and add them to your shopping cart.
  2. Then proceed to checkout.
  3. Enter your personal information.
  4. Select your shipping and payment method.
  5. Please approve our terms and conditions and privacy policy.
  6. Check that all the information is correct, and confirm the purchase.

No, unfortunately we don't have a physical store yet. All sales take place online through our webshop.

Before opening the lenses, always check the packaging to make sure you have received the color you ordered.

Hvis du har modtaget en anden farve end den bestilte, må du ikke åbne emballagen. Kontakt os i stedet på info@gr8style.dk.

If the packaging is damaged or the lenses have been opened, we unfortunately cannot exchange them for the color originally ordered.

Hvis du har mistanke om, at linserne er beskadigede eller defekte, må du heller ikke åbne emballagen. Kontakt os med det samme på info@gr8style.dk.

If you have received the wrong product, please contact us at info@gr8style.dk.

Please be sure to include the product name, your order number, and a brief description of the issue.

Hvis du har modtaget et produkt, som er defekt ved levering, bedes du kontakte os på info@gr8style.dk.

Please be sure to include the product name, your order number, and a description of the issue. It would be very helpful if you could also attach photos of the product and the packaging.

If you wish to exchange or return a product, please fill out our return form and send it along with the item and a copy of the invoice, if you have one.

On the return form, you can indicate whether you would like a refund. If you paid by bank transfer, or if the product was received as a gift, please be sure to include your registration number and account number.

If you do not provide your account and registration numbers, we will generally refund the amount to the payment card used for the purchase.

Do you still have questions?

Du er altid velkommen til at kontakte os på info@gr8style.dk. Vi hjælper dig gerne.

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